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What format would you like the photo(s) in?
We accept both digital and processed photos.

You can either post a photo to us (the photo can be in colour or black & white), or if you have a digital photo you may upload it via the on-line order form. Please contact us if you are unsure as to how to go about this.

We recommend digital images be 2 megapixels (1600x1200) or higher. Bear in mind that if your subject does not fill the frame we may have to crop the picture but we will let you know if we think the photo is not suitable.

Images should be sent to us in jpg format. This is the standard format used by just about all digital cameras. Note that a jpg is already compressed so zipping the photo will make no difference to its file size.


We do not necessarily need a photo of you as a couple together, you may send us individual photos which we can work into the appropriate design.

Do you accept payment by any method other than credit / debit card?
We do accept payment by cheque, but please be aware that this will slow the process down quite significantly. We will need to be in receipt of your cheque and to have cleared funds before we can commence work on the design of your mug.

Paying by credit or debit card means that funds are cleared immediately and we can begin work straightaway.

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Photo Mug Questions - 3/3

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